It‰۪s like a sparkle on a dark starry night. Illuminate your style with this beautiful pair of khussas. Select your Zodiac charm according to your star sign and you‰۪re ready to sparkle.

Upper: Raw silk base with finely embroidered details and a bespoke zodiac charm

Back: Fine raw silk base

Inner Lining: Fine Leather

Cushioning: Double padded sole

Sole: Natural Leather

Color: Black

Return & Exchange Policy

We want you to love every purchase you make with us. If you’re not completely satisfied, you may return or exchange your purchase within 3 days from the date of delivery, subject to the conditions outlined below.

Conditions for Return & Exchange

• All returns and exchanges must be initiated within 3 days of delivery.

• products must be unused and returned in their original packaging in the same condition as received.

• Sale products are non-refundable and non-exchangeable.

• If you receive a damaged or incorrect product, please contact our Customer Care team within 2 days of delivery for prompt resolution.

How to Initiate a Return or Exchange

To ensure a smooth return or exchange process, please follow these steps:

1. Contact our Customer Care team via WhatsApp at +923294355783 or email at connect@dazzlebysarah.com to initiate your request.

2. Package the product securely in its original packaging and ship it back to our designated warehouse address provided in the return instructions.

3. Once your returned product is received, your exchange will be processed within 5–7 business days.

Please note that customers are responsible for all return shipping charges unless the product delivered is damaged upon delivery or incorrect.

Refund & Store Credit Policy

At Dazzle by Sarah, we do not offer direct monetary refunds, unless the product delivered was incorrect or defective.

• Cash refunds are not offered for size issues or change of mind.

• In cases where an exchange or alternative solution cannot be provided, Dazzle by Sarah may issue a Store Credit Voucher, redeemable on all products at dazzlebysarah.com.

• Store credit vouchers have no expiry date and can be used at your convenience.

• Vouchers are applicable on all products, including both sale and non-sale products.

• Shipping charges are non-refundable, unless the product delivered was incorrect or defective.

International Orders Policy

We appreciate our international customers and thank you for shopping with Dazzle by Sarah. Please note the following:

• Exchanges are not available for international orders.

• In the event that an incorrect or defective product is delivered, please contact us within 2 days of delivery via email at connect@dazzlebysarah.com or WhatsApp at +923294355783.

• If the order contains only one product, refunds will be processed against the product value & shipping cost in case of damaged product or incorrect product.

• If the order contains multiple products, refunds will be processed against the defective products only in case of damaged product or incorrect product.

Important Notes

• Exchanges are subject to product availability at the time your return is received.

• We reserve the right to refuse returns that do not meet our return policy criteria.

 

Shipping Policy

Our Shipping Policy is designed to provide clarity about how we handle the shipping of your orders. We prioritize customer satisfaction and understand the importance of timely deliveries. You can trust us to deliver your orders efficiently and reliably. Below are the key components of our shipping policy:

• All orders are processed within 1-2 business days.
• You will receive a tracking number once your order is shipped.
• We offer various shipping options to meet your needs.
• International shipping is available for most products.

We strive to keep our customers informed throughout the shipping process. Here are some additional details regarding our shipping policy:

Orders can be shipped to any address within the United States and select international locations.

Shipping costs are calculated based on the weight of your order and the delivery method selected during checkout.

Please note that during peak seasons or holidays, shipping times may vary. We recommend placing your orders well in advance to ensure timely delivery.

In case of any discrepancies or issues with your shipment, please contact our customer service team for assistance. We are dedicated to resolving any concerns promptly.

We regularly review and update our Shipping Policy to ensure it meets your expectations. Your feedback is invaluable, so feel free to share your thoughts with us.

Thank you for choosing us for your shipping needs!